What is Enhanced Recovery?
SunGard’s enhanced recovery solution is a service offering aimed at reducing customers Recovery Time Objective (RTO) by as much as 30% based on a typical reactive approach to recovery. On a three day test this can mount up to one entire business day saved.

The service provides a platform from which the data recovery process can begin. The recovery is initiated by SunGard technicians prior to the customer arriving on site or at the start of a recovery test, allowing the customers staff to concentrate on other aspects of the recovery process or core business.

The service has four main elements:

• Capturing the server image at the customer’s facility
• Sending the server image to SunGard for storage
• SunGard technicians then deploy the image to subscription recovery servers at the time of test or disaster
• Accessing the image remotely at the time of test or disaster from any location

What business issues does Enhanced Recovery address?
Enhanced Recovery helps to bridge the gap between 4 – 6 hours and instant recovery. SunGard’s Enhanced Recovery solution enables customers to utilise SunGard’s onsite expertise to recover their Operating System & Domain Controller systems remotely, quickly and efficiently during the time of disaster or testing, saving time, worry and travelling expenses.